Privacy Policy

Privacy policy governing the use of the Freestyle Floorplanner App & website

We at the Freestyle Floorplanner App are committed to protecting and respecting your privacy when you use our website and our mobile applications. This privacy policy describes how we collect and use your personal data (as defined in the General Data Protection Regulation (EU) 2016/679, the “GDPR”) in connection with your use of the Service. This privacy policy also describes your rights and how to enforce them. Terms not otherwise defined in this privacy policy shall have the same meaning ascribed to them in the Terms and Conditions, which may be found here.

Please read this privacy policy carefully before using the Service. By using the Service, you accept this privacy policy and our processing of your personal data.

We are responsible for the processing of your personal data as described herein, as a data controller (as defined in the GDPR). Please do not hesitate to reach out to us if you have any questions or comments on your privacy and our processing of your personal data. The app is developed and maintained by Blackdog Applications. You can reach us by sending an email to ilse@blackdogapplications.com.

Data Collection

In order to provide the Freestyle Floorplanner App we need to process some information about you.

We collect content and communications that you provide when using Freestyle Floorplanner App, such as:

The information that you enter when you create an account - that being your e-mail, password and full name.
What kind of phone / tablet and operating system you are using, the country where you are located when using Freestyle Floorplanner App, what version of the Freestyle Floorplanner App you are using, what version of the Terms of Use you have approved and if you have approved push notifications.
We save some information about your use of Freestyle Floorplanner App on your phone to facilitate your use, for example so you don't need to log in every time.
Floorplans are stored privately and anonymously on our Google Cloud console (protected by two factor authentication).
We will never share such data with third parties and we will only ever use this data solely for monitoring or system improvement purposes in order to deliver the best service possible.

Data Use

We use the information to:

Be able to deliver Freestyle Floorplanner App's features.
Develop, test and improve Freestyle Floorplanner App by following what users are doing in order to build a better product.
Be able to communicate with you through notifications, push notifications and e-mails at when there is something new in Freestyle Floorplanner App, and for marketing communications.
To respond when you contact us.
In cases where we send you e-mail marketing, you can at any time decline more emails by clicking on the unsubscribe link.

Data Sharing

We use some external partners to provide the service, for example a cloud service for storing floorplan data. We do not share your information with anyone outside of the Freestyle Floorplanner App and Blackdog Applications teams for any purpose other than providing the service.

Data Retention Period

We will continue to process your information under this basis until you withdraw consent, delete your account, or it is determined your consent no longer exists.

Legal Basis

The reason for processing your personal data is to be able to provide Freestyle Floorplanner App. By using Freestyle Floorplanner App you give us the right to process your personal data.

Users under 18

We are not extending access to the app to users under the age of 18 at this time.

Account Deletion

You can delete your Freestyle Floorplanner App account at any time. You can begin the process within the app by selecting the "begin deletion" option within the My Account section. Alternatively, you can send an email to ilse@blackdogapplications.com with the subject "Freestyle App Account Deletion" along with your full name and the email address you used to register the account. Please note that we will then delete all data associated with that account. This deletion is permanent and cannot be undone.

Removing the app from your phone does not delete your account.

Freestyle Floorplanner App team can delete your data if you haven't used your account for over a year. In those cases we will contact you via e-mail to ask if you would like to keep your account. If you do not log in to the Freestyle Floorplanner App within three months after this notification, the account will be deleted.

Right to be Forgotten

You have the right to be forgotten, that is, Freestyle Floorplanner App deletes all data about you, not just your account. If you want to exercise this right, send an e-mail to ilse@blackdogapplications.com.

Right to Access Saved Data

You have the right to know what information we save about you, and you also have the right to access this information. If you want to exercise this right, send an e-mail ilse@blackdogapplications.com. If you think that we have incorrect personal data saved then you have the right to have them corrected.

Data Security

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement. No system is 100% secure and there is always a small risk that data will end up in the wrong hands. By using the Freestyle Floorplanner App you accept this risk.

If you believe that the Freestyle Floorplanner App incorrectly processes your personal information, you can file a complaint with the Data Protection Authority in your country.

We encourage you to use a strong password so that no one can guess your login details.

Changes to the Personal Data Policy

Sometimes there may be a need to change these terms of use.Freestyle Floorplanner App has the right to change the terms by informing you of the changes. The last change date is at the bottom of the page.

Communication

We communicate with you through e-mail and push notifications on your phone. If you do not want to receive push notifications, you can turn them off in your phone's settings. However, they are an integral part of some of the app's functions.

Cookies

Our website uses essential cookies only. Essential cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. These are cookies that are either used to carry out or facilitate the transmission of communications over a network or strictly necessary to provide an online service which you have requested.

If you have questions about the terms of service or the service, please email ilse@blackdogapplications.com.